We provide support services to customers only, and you must have an active support & updates subscription (all package purchases include 1 year support and updates, after which time you can purchase another year of support for a fee.
Support includes installation guidance, bug fixing (for Excel accounting template issues), and general problem solving with features explained on the Excel accounting template sales page. Please always check the knowledgebase and members tutorials before submitting any messages to our support helpdesk.
Note: Our support team are not able to modify your template from a distance. You need to submit your template via our helpdesk in order to troubleshoot individual issues.