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What happens with updates and support after 1 year?

Solution

Your initial purchase of the Excel accounting template includes 1 year of support (via our helpdesk) and updates.

After 1 year, if you wish to continue receiving updates, activation codes for new fiscal years and support you will have the opportunity to purchase another 1 year support and updates license for a discounted fee (more information below). 

This is completely optional and only required if you require support. updates and new activation codes - this is not a requirement to continue using the Excel accounting template for your business for the current year. The Excel accounting template will continue to function (please note updates include the latest compatibility fixes so they are recommended to ensure smooth operation of your business accounting).

Update Fees for 1 year support and updates 

You can quickly and easily renew your license at up to more than 50% off the normal pricing within 60 days of your original license expiration date.

The discounted rates are as follows: SOLO package renewal is €47 EUR, the PLUS package renewal is €67 EUR and the PRO package is €97 EUR. After the 60 day window has expired, all renewals are at full price.

This will provide you with another 12 months of support and updates.

What about access to downloads?

After your support & updates license expires, you will no longer be eligible for access to the latest product downloads in our members area and via automatic updates on your sites.

 
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Article ID: 24
Category: Pre-Sales Questions
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