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Pre-Sales Questions
Payments & Payment Methods
Can I download the Excel accounting template to more than one computer?
What happens with updates and support after 1 year?
For how many businesses can I use the Excel accounting template?
Excel accounting template minimum requirements
Can I get a Tax invoice for my purchase?
Can I upgrade to Plus or Pro account later?
Do you have a demo or any example templates?
License questions
Can I get an Accountant license?
How do I install a license?
Have I lost any information when I activate my software?
How do I get a (new) activation code?
My Excel accounting template stopped working in a new year
I have a question about my license.
Getting Started
How to upgrade to a new version?
What version am I using? Is an update available?
I downloaded the Excel accounting template, now what?
How do I install the Excel accounting template?
Excel accounting template Security check list
What are system requirements for the Excel accounting template?
Can the Excel accounting template do this? Does it support this feature?
Where do I find documentation?
Problems and Troubleshooting
The account lookup cell is empty. What do I do?
Where do I find my order number?
Can I get support on the phone?
I forgot my login password
Customization & Integration
Can I use the Excel accounting template in my language?
How do I...
How do I install an update?
How do I sort my bank transactions?
How do I select the right account number?
How do I cancel my subscription?
How do I change the fiscal year (for example starting in April 1st)?
How do I change the currency?
Other
How do I contact the Excel accounting template creator?
Legal & Terms of Use
Do you have an affiliate / referral program?
Privacy policy
Can you notify me of new versions and updates?
Cookie policy
Support policy
 
 

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